Returns

We will do everything within our ability (and within reason) to ensure your satisfaction. Refunds will not be issued for products already purchased. The integrity of our products is paramount. “Best by” dates and laboratory testing COAs are only two of the methods we use to increase continued quality and safety of our products. Due to product safety concerns, we apologize but we are unable to accept returns for topical products. Creams and lotions can be the target of tampering and thus are not returnable. We apologize for any inconvenience this product safety policy causes. This policy is part of our on-going commitment to providing safe, high-quality products.

EXCEPTION: In the rare event your dispenser pump fails to operate properly and dispense the product, tap the product container bottom on a hard surface such as a countertop and attempt to dispense again. The airless container has a disk on the bottom that pushes the product upward, and can sometimes get stuck. If the product still fails to dispense, contact us at info@advanced-therapeutix.com for a replacement.

Shipping

US Domestic Shipping

We ship to all U.S. states where hemp-derived CBD is legal. While the 2018 Farm Bill legalized hemp-derived CBD at the federal level, several states maintain strict laws that make shipping CBD illegal: including Idaho, South Dakota, and Nebraska.

Free shipping for purchases over $200 (before sales tax). Standard USPS shipping fees for purchases under $200

International Shipping

We do not sell or ship our products outside the United States.